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Hen Scratch Quilting is owned and operated by:

John Locey - Ruler of the Roost
Janet Locey - Head Chick

10900 Cienega Rd
Hollister, CA 95023

Phone: (831) 801-5907
Cell Phone: (831) 801-5907

Email: jlocey@henscratchquilting.com

We would love to hear from you and appreciate your feedback and suggestions. Our customers are our most important asset and customer service our highest priority.

 

Shipping

Most orders will be shipped priority mail within 24 hours (except on weekends and holidays) with 2 – 3 day delivery. Rug Looms and sets are made to order and can take up to 30 days depending on order volume.

Billable transportation charges for Freight Intensive items will be the greater of the dimensional weight compared to the actual weight. In addition to transportation charges, freight carriers may assess an additional oversize charge per package.

Table for Shipping Charges - U.S. Only

Purchases up to
$13.00 $8.30
$13.01 to $25.00 $11.40
$25.01 to $45.00 $17.70
$45.01 to $85.00 $24.00
$85.01 to $105.00 $26.50
$105.01 to 206.00 $30.60
$206.01 & up $40.80

Table for Shipping Charges - International sales shipped outside the U.S.

Purchases up to
$20.00 $39.15
$20.01 to $40.00 $46.40
$40.01 to $80.00 $53.20
$80.01 to $100.00 $60.15
$100.01 to $200.00 $78.60
$201.00 & up $93.10


Sales Tax
California residents will be charged 7.25% Sales Tax

Payment
We accept Visa, MasterCard, Discover and PayPal for all U.S. orders. Orders shipped outside the U.S. must pay through PayPal.
We also accept orders by "snail mail". Please include payment, including shipping from the table above, with your order. Please make checks payable to Janet Locey. Personal checks must clear our bank before orders can be shipped.

Return Policy
We want you to enjoy your purchase. If you are not completely satisfied with your purchase you may return items within 30 days of receiving them for a full refund (excludes custom orders). Items need to be in perfect, unused condition.
Sorry, shipping costs will not be refunded.

jlocey@HenScratchQuilting.com